rental agreement

PRELIMINARIES

This rental agreement, or the "Agreement," governs your client relationship with Borrowed Wedding Inc., also known as "We," "Us" or "BWI." By accepting it electronically or otherwise, you, or the "Client," agree that you'll rent the equipment enumerated within the listing and inventory list we provide you per that document's terms and this Agreement’s conditions, including:

 

BOOKING, PAYMENTS AND REFUNDS

DEPOSITS & FEE SCHEDULE

To secure a rental booking, you agree to the following fee schedule: 

  • Full payment of the rental agreement price is due at the time of booking to secure your reservation

  • The refundable security deposit is included in the rental agreement price and will be returned to you within 5 business days of rental completion, if applicable

 

CANCELLATIONS

When listing a package, owners choose one of three cancellation policy options. Of the choices, the 30 Day is the most strict policy and the 5 Day is the most lenient. If, as a renter, you need to cancel an already-booked reservation, you agree to pay cancellation fees based on the cancellation policy the package owner has selected (30 days, 14 days, or 5 days).

 

30 Day Cancellation Policy

  • Cancellations made on rentals prior to 30 days of the rental period start date will receive a full refund on their payment & deposit

  • Renter will be charged 50% of the rental agreement price when you cancel within 30 days of your scheduled rental period start date, or

  • Renter will be charged 100% of the agreed price when you cancel within 5 days of your scheduled rental start date.

 

14 Day Cancellation Policy

  • Cancellations made on rentals prior to 14 days of the rental period start date will receive a full refund on their payment & deposit

  • 50% of the rental agreement price when you cancel within 14 days of your scheduled rental period start date, or

  • Renter will be charged 100% of the agreed price when you cancel within 5 days of your scheduled rental start date.

 

5 Day Cancellation Policy

  • Cancellations made on rentals prior to 5 days of the rental period start date will receive a full refund on their payment & deposit

  • Renter will be charged 100% of the agreed price when you cancel within 5 days of your scheduled rental start date.

 

REFUNDS

You agree that once rentals have been dispatched, refunds won't be granted under any circumstances. You also agree that you’ll pay for all of the services and equipment that we provide, including any damages, losses, or modifications that you or your agents make.

Refunds on deposits are based on the fee schedule and cancellation policy. Any eligible refunds will be processed and sent from Borrowed Wedding.  Depending on your bank, you will see it as a credit on your account within 5 to10 business days from the time we process the refund. Refunds may take up to 10 business days to process and can only be credited to the credit card used at the time of booking. 

PAYOUTS

Payouts initiated by Borrowed Wedding will be released as soon as a booking is marked as complete by the package owner. Processing can take between 3 and 5 business days based on your bank.  Payouts for rentals will be for the total rental amount, minus the 17% service fee, GST and security deposit. The security deposit will be released to the renter at the same time.

Borrowed wedding reserves the right to reduce payout amounts in the event of damaged, lost, or destroyed items, cancellations,or rental disputes.

Borrowed Wedding will only charge GST on their service fee. Anyone choosing to list a wedding package on Borrowed Wedding is able to set and collect taxes based on location and the local tax rates. These taxes will be included in the payout amount and are the responsibility of the owner to manage. We recommend consulting with a certified accountant or tax professional for guidance on what taxes to you are required to collect and pay.

FEES

There are no fees to register or share a wedding package on Borrowed Wedding.  Transaction Fees or Platform Service Fees (“Fees”)  will only be charged on transactions completed through the platform. Borrowed Wedding charges package owners a 17% service fee, which allows us to continually maintain and enhance the platform. As part of the rental terms, renters and owners agree to pay platform service fees, as described, at the time of the transaction.

 

PICK-UP AND DELIVERY

Pick-up times and deliveries may vary based and are determined by the package owners. Upon booking, you will be contacted by the owner directly to arrange a time for pick-up or delivery. Delivery rates are for inner-city only and vary based on the location of the listing. Shipping options are not available at this time.

 

RENTER RESPONSIBILITIES

Upon receiving a delivery, the renter (or authorized agent) must verify item conditions based on the rental checklist provided. You agree to sign off acknowledging your receipt of the rental and assumption of responsibility for the items included.

If you receive equipment in a damaged or otherwise unusable state, you agree that you'll provide written notice to the owner prior to event commencement. Failure to provide written notice before the event will result in waiving your right to seek refunds or credits for such rentals. Once a reservation is confirmed, we are unable to accept order modifications or exchange requests.

 

OWNER RESPONSIBILITIES

By choosing to list and share a wedding package through Borrowed Wedding Inc., the owner acknowledges that Borrowed Wedding Inc. will not assume any liability for items that are damaged or broken, lost or stolen, or result in injury. Borrowed Wedding Inc. is not responsible for breaches of the agreement beyond our control, including, but not limited, to accidents, vehicular failures, regional security, or any “acts of god”. The items and equipment included in rental agreements are managed by the individual owners (or their third-party subsidiaries), who are solely responsible for representing their items in an honest and transparent way. Intentionally misrepresenting items, equipment, or packages will result in membership termination and may incur additional fees to fulfill the original terms of the rental agreement and package listing.

The descriptions of the equipment that you rent may not perfectly match what you receive due to manufacturer variances, prior usage, and other factors. BWR may also substitute rental equipment for other functionally similar offerings at our sole discretion.

BORROWED WEDDING RESPONSIBILITIES

The renter and owner acknowledge that Borrowed Wedding Inc. is a third-party platform to facilitate peer-to-peer rentals, and assumes no liability for any misrepresentation or breaches made by renters or owners to the terms of the agreement.

The description of rental equipment may vary slightly based on manufacturer variances, prior usage, and other factors. Should Borrowed Wedding Inc. be required to substitute rental items or equipment for other functionally similar offerings, they may do so at their sole discretion. In this instance, the renter will be notified and may choose to cancel their rental without penalty.

 

ACCEPTABLE RENTAL USAGE

You agree not to sublease, rent out or otherwise attempt to loan for remuneration any equipment that you rent through Borrowed Wedding Inc. or any of its members.

 

DAMAGED EQUIPMENT

During the rental period, the renter agrees to cease the use of items or equipment as soon as they become unsafe or are in a state of disrepair. The renter agrees to notify the owner of the hazard as soon as possible and will continue to take reasonable steps to prevent persons and properties from sustaining injury or damage until the conclusion of the rental period.

 

LOSS, DAMAGE AND DESTRUCTION FEES

If any items or equipment are damaged, lost or destroyed, you agree to assume responsibility for the full replacement value of each item based on retail value. At any time, you may request a list of replacement values from the owner directly. 

We reserve the right to charge additional fees for each occurrence of damage, including intentional modifications such as sewing, stapling, gluing or nailing items, as well as additional fees for any items that require excessive cleaning.

 

CHARGES AND EXTENSIONS

Rental rates are based on 24-hour increments. You may request an extension of your rental period by contacting the owner of the package in writing and must obtain written approval beforehand to avoid additional fees. If necessary, you agree to pay supplemental overtime rates while you retain possession of the items, which may be waived at the discretion of the owner. 

 

RENTAL RETURNS

At the end of the rental period, you agree to return all of the items in the original state they were received in, unless a cleaning fee option was selected at the time of checkout. 

This includes must:

  • Flatware, glassware, and dishware clean of debris.

  • Linens are returned without stains, burns, candle wax, or other markings and placed in their original packaging.

  • Pack all other items and equipment, including attachments and parts, in the same crates and positions that they were in when you received them.

You agree to return the equipment to the owner directly at the appointed time and place. If any items need to be retrieved outside of the original contract terms you may be subject to additional penalties.

 

SECURITY DEPOSIT

Security deposits are 100% refundable and will be returned to the renter within five business days, following the return date. 

In the event of lost or destroyed items, the owner of the items must fill out a damage report and submit it to Borrowed Wedding Inc. within three business days. Once approved, the replacement value will be deducted from the security deposit, prior to the balance being released. In the event that the value of damaged or lost items exceeds the security deposit, the renter authorizes Borrowed Wedding Inc. to automatically process a payment to the credit card that you provided and provide the renter with an itemized invoice for the items. 

 

LEGAL

Any claims for damages, injury or loss arise concerning the items and equipment, their use, transportation, keeping, malfunction, or loading, the renter and owner agree to indemnify Borrowed Wedding Inc. Clients of Borrowed Wedding Inc. are solely liable for any charges related to such claims or contract terms, including collection fees, attorney or court costs, and expenses that Borrowed Wedding Inc. incurs while enforcing this agreement.

By accepting this Agreement, you consent to its terms and conditions in full, and you acknowledge that they pertain to all rental conducted through borrowedwedding.com.

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